How Google Is Changing How We Approach Conducting Oral Interviews

Transcription is basically defined as any typing of oral recordings (intelligent verbatim transcription) - these days on a digital recorder, often supplied by a company called Olympus and recorded onto a CD or digital file.

The file is then sent to a transcriber (typist) who uses software to turn the recorded work in to a manuscript. This really is the transcript and hence we get the word transcription.

There are two kinds of outsourced transcription work, visit the following webpage very first being day to day, general dictation by managers, fee earners and professionals and these often be mainly letters, memos and reports. You will discover big enterprises in the UK as well as the United States of America that outsource the typing work to call centre operations in India and South Africa. These operations may be running many hundreds of thousands of recordings at any one time as well as the turnaround rate is frequently within hours.

The price of outsourcing day to day transcription work is normally very good and also can safe companies considerably, although not as one much as one would expect. Firstly, a secretary on site can often be handling many different things at any one time, including inquiries, telephone calls and some junior fee earning managerial tasks. A secretary offshore in India can simply type a letter.

Once the transcription has been done, the local operative must vet each bit of work as overseas transcription historically has a very poor record of accuracy. There was up until recently a company in the UK advertising this service with instances of transcription on their website showing bad spelling mistakes. I trialled the service myself for one of my clients which is quite apparent that although it is cheaper, the transcription contains a great deal more grammatical errors, geographical & name errors and typing mistakes, because they are not produced by a native English speaker.

Your second sort of transcription will be the longer recordings of interviews, reports, consultations and conferences.

These often be bulk orders and can be a number of tapes, CDs or digital files recorded of discussions, meetings or straightforward one to one interviews - the transcription is simply a full record of the recording.

Court transcription services are a good example of this, although most courts have their own select number of transcribers whom shall simply do court work and nothing else on a set contract with their machinery in the courtrooms.

The second sort of recording (ie: conferences and meetings) tends to be very time intensive, and often companies & organisations will look to outsource this in order that they can free up staff internally to cope with other work.

A good example of this really is solicitors firms where a police station interview needs transcribing; usually a secretary might have to do it. However a secretary transcribing a 30 minute police station interview requires about four hours of time. Four hours of a secretary's day could be very costly to a solicitor in the event the secretary is additionally taking telephone calls, general typing and admin work.

Another example would be a business who had an employment tribunal hearing and need a recording of a disciplinary meeting transcribing. The expense of transcribing a disciplinary meeting again can be measured in terms of the time it could take someone from a department to sit down and type out the whole meeting. This means for every 20 minutes of recording, somebody has got to sit for probably within the region of about three hours to transcribe. Three hours of somebody's period to do this really is often too expensive for the company and usually somebody volunteers to do it, realises how hard the work is within about five minutes and says they won't do it with the work being outsourced at that stage!

They are the factors why transcription is becoming so popular to be outsourced - it frees up staff time and also gets rid of a really unpopular task that will be turned around quickly and effectively offsite by experienced transcribers.